Cookie Policy

This Cookie Policy explains how Lily & Vincent uses cookies and similar tracking technologies when you visit lilyvincent.com.

What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the site function properly, remember your preferences, and give us insight into how our store is used.

Do We Need Your Consent?
Under Australian law, we're not required to show a pop-up asking for your consent before using cookies. Instead, the Privacy Act 1988 and the Australian Privacy Principles require us to be transparent about what we collect and why — which is what this policy is for. You can still manage or disable cookies at any time through your browser settings (see below).

Types of Cookies We Use

Essential Cookies — Required for the site to function: keeping items in your cart, remembering your session, and securing checkout. These come from Shopify and can't be switched off without breaking core site functionality.
Analytics Cookies — Help us understand how visitors use our store (e.g. Google Analytics).
Advertising Cookies — Used for Google Ads, including Google Shopping campaigns, to measure ad performance and show relevant ads.
Marketing/Email Cookies — Used by Klaviyo to personalise marketing emails based on your activity on our site.

Third-Party Cookies
Some cookies are set by third parties we work with (Shopify, Google, Klaviyo) rather than by us directly.

Managing Cookies

Chrome: Settings > Privacy and security > Cookies
Safari: Settings > Privacy
Firefox: Settings > Privacy & Security

Blocking essential cookies may prevent parts of our store, such as checkout, from working correctly.

Contact Information
Store name: Lily & Vincent
Company name: BT-Sales
Company Address: Nieuwe Trekweg 10, 8861 KD Harlingen
Company nr.: 89136497
VAT nr.: NL004694246B15
Phone: +61 468 147 684
Email: info@lilyvincent.com
Monday to Friday | 09:00 – 17:00 (AEST/AEDT)
Weekends | 11:00 – 16:00 (AEST/AEDT)
We aim to respond to your inquiries within 24 hours.